Disclaimer
Important information about using HexaSend
General Disclaimer
The information and services provided by HexaSend are offered on an "as is" basis. While we strive to provide a reliable and secure file sharing service, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of our service for any particular purpose.
Service Availability
HexaSend is provided as a web-based service subject to the following limitations:
- • Service may be temporarily unavailable due to maintenance, updates, or technical issues
- • We do not guarantee 100% uptime or continuous availability
- • Server capacity and performance may vary based on usage and demand
- • Internet connectivity issues may affect service functionality
- • Browser compatibility may limit certain features on older browsers
File Transfer Limitations
When using HexaSend for file transfers, please be aware of these limitations:
- • File size limits depend on browser capabilities and available device memory
- • Transfer success depends on stable internet connections for both sender and receiver
- • Files are temporarily stored in server memory and automatically deleted after 1 hour
- • Large files may take considerable time to process and transfer
- • Network interruptions may cause transfer failures
- • Some file types may be restricted by browser security policies
Security Considerations
While HexaSend implements security measures, users should understand these important points:
- • Transfer codes should only be shared with intended recipients
- • We cannot guarantee the security of files during browser processing
- • Users are responsible for ensuring they have the right to share their files
- • Sensitive or confidential files should be encrypted before sharing
- • Public or shared computers may pose security risks
User Responsibility
By using HexaSend, users acknowledge and accept responsibility for:
- • Verifying the appropriateness and legality of files being shared
- • Understanding and accepting the risks associated with file sharing
- • Ensuring compliance with all applicable laws and regulations
- • Maintaining appropriate backups of important files
- • Using the service in accordance with our Terms and Conditions
- • Protecting transfer codes from unauthorized access
Third-Party Dependencies
HexaSend relies on various third-party services and technologies, including web browsers, internet service providers, and hosting infrastructure. We cannot control or guarantee the performance, availability, or security of these third-party components, and we disclaim any liability arising from their use or failure.
Data Loss and Recovery
HexaSend operates on a temporary storage model where files are automatically deleted after transfer completion or expiration. We cannot recover files once they have been deleted from our systems. Users are strongly advised to maintain their own copies of important files and understand that file recovery is not possible once transfers are complete.
Legal Compliance
Users are solely responsible for ensuring their use of HexaSend complies with all applicable laws, regulations, and third-party rights. This includes but is not limited to copyright laws, privacy regulations, export controls, and data protection requirements. We disclaim any responsibility for users' legal compliance and reserve the right to terminate service for violations.
Questions and Support
If you have questions about this disclaimer or need support with HexaSend, please contact us at support@hexasend.com. We will make reasonable efforts to assist you, but cannot guarantee specific response times or resolution of all issues.